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Unit Secretary

2 months ago


Toronto, Ontario, Canada North York General Hospital Full time
Job Title: Unit Secretary

North York General Hospital is seeking a highly skilled and detail-oriented Unit Secretary to join our dynamic team in the Telemetry Unit. As a Unit Secretary, you will play a vital role in providing administrative support to our healthcare team, ensuring the smooth operation of the unit, and delivering exceptional patient care.

Key Responsibilities:
  • Provide administrative support to the healthcare team, including scheduling appointments, coordinating patient transfers, and maintaining accurate records.
  • Act as a patient liaison, responding to patient inquiries, and providing information on hospital policies and procedures.
  • Coordinate interdepartmental activities, including transportation of patients for tests, scheduling of appointments, and arranging referrals to other healthcare providers.
  • Represent physicians and healthcare professionals by screening and triaging incoming telephone calls and inquiries, recording and transmitting messages, and scheduling appointments.
  • Assume responsibility for identifying and advancing issues and concerns with the Clinical Team Manager in a timely manner.
  • Compile and disseminate material/documents related to program activity, maintain attendance/time reporting information, and arrange appropriate relief.
  • Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required.
  • Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments.
  • Process requisitions as required, maintain documentation, and follow up on outstanding information.
  • Maintain organization of admissions, discharges, outstanding orders, and medication information, dismantle charts, and enter information electronically as required.
  • Prepare reports and discharge instructions, photocopying, prioritizing, and processing of information as required.
  • Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt.
Requirements:
  • Ontario Secondary School Diploma (OSSD) or equivalent.
  • A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
  • Working knowledge of medical terminology and ability to perform medical transcription.
  • Experience inputting payroll, timesheets, and staff schedules.
  • Demonstrated commitment to patient/client-centered care.
  • Accurate minimum typing speed of 45 w.p.m.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Experience dealing with the public in a fast-paced and customer service environment.
  • Experience on an inpatient unit preferred.
  • Bilingualism in French/English an asset.
What We Offer:

Working at North York General Hospital means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Part-Time Temporary Position, 8 hour shifts, evenings including weekends in the Telemetry Unit. We offer a highly competitive total compensation package, which includes pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.