First Line/Helpdesk Support Technical Specialist
2 weeks ago
As a Production Management and Support Services Coordinator, you will be responsible for handling a range of tasks, including end user support, systems monitoring, incident management, and problem management.
You will build extensive business and application knowledge to support client-facing applications.
You will diagnose and resolve application issues to ensure optimal performance and usability.
You will identify and implement automation to reduce toil, improve efficiency, and eliminate customer impact.
You will provide root cause analysis with recommendations for improvements.
You will configure application monitors using industry standard monitoring tools, as well as develop customized monitoring solutions.
You will interface with clients and other technology teams to provide governance and control around the production environment.
You will manage and coordinate outage calls and significant incidents, and provide communication within a floor environment.
You will act as a primary escalation/communication point between Application development teams and Business Units.
You will initiate, grow, and shape processes, procedures, and strategies to make the team more efficient.
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Helpdesk Support Specialist
4 weeks ago
Québec, Quebec, Canada Momentum Financial Services Group_new Full timeJob Title: Helpdesk Support SpecialistMomentum Financial Services Group_new is seeking a highly skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our corporate and retail users, ensuring that all customer requests and issues are handled in a timely and...
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Helpdesk Support Specialist
4 weeks ago
Québec, Quebec, Canada Momentum Financial Services Group_new Full timeJob DescriptionThe Helpdesk Agent reports to the helpdesk managers and is responsible for providing high levels of support to corporate and retail users, ensuring that all customer requests and issues are handled in a timely and professional manner. This role includes call and chat handling, resolving customer issues, supporting mobility and office devices,...
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Technical Support Specialist
4 weeks ago
Québec, Quebec, Canada Feufo Inc Full timeAt Feufo Inc, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in workstation management and troubleshooting, with experience in Windows operating systems, including installation, recovery, and update.Key ResponsibilitiesProvide technical support to end-users, escalating complex issues...
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Helpdesk Agent
4 weeks ago
Québec, Quebec, Canada Momentum Financial Services Group_new Full timeJob Title: Helpdesk AgentJob Summary:We are seeking a highly skilled Helpdesk Agent to join our team at Momentum Financial Services Group_new. As a Helpdesk Agent, you will be responsible for providing exceptional technical support to our corporate and retail users, ensuring that all customer requests and issues are handled in a timely and professional...
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Helpdesk Agent
4 weeks ago
Québec, Quebec, Canada Momentum Financial Services Group_new Full timeJob DescriptionThe Helpdesk Agent reports to the helpdesk managers and is responsible for providing high levels of support to corporate and retail users, ensuring that all customer requests and issues are handled in a timely and professional manner. This role includes call and chat handling, resolving customer issues, supporting mobility and office devices,...
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Technical Support Specialist
4 weeks ago
Québec, Quebec, Canada Integtr Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Integtr. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key...
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Technical Support Specialist
4 weeks ago
Québec, Quebec, Canada Integtr Full timeJob SummaryIntegtr is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems and networks.Key ResponsibilitiesReport on the performance of computer systems and networksRespond to users experiencing...
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Technical Support Specialist
1 month ago
Québec, Quebec, Canada beBee Professionals Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to provide technical assistance to our customers and employees. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support.Key Responsibilities* Respond to customer inquiries and troubleshoot...
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Technical Support Specialist
4 weeks ago
Québec, Quebec, Canada Integtr Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Integtr. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems and networks.Key ResponsibilitiesReport on the performance of computer systems and networksRespond to users...
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Technical Support Specialist
1 month ago
Québec, Quebec, Canada beBee Professionals Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for providing technical assistance to our customers and employees.The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service...
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Technical Support Specialist
1 month ago
Québec, Quebec, Canada beBee Professionals Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Quebec City. The successful candidate will be responsible for providing technical assistance to our customers and employees.The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in...
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Technical Support Specialist
4 weeks ago
Québec, Quebec, Canada Integtr Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Integtr. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesProvide technical assistance to users experiencing...
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Technical Product Support Specialist
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Québec, Quebec, Canada EightSix Network Full timeJob Title: Technical Product Support SpecialistWe are seeking a highly skilled Technical Product Support Specialist to join our team at EightSix Network. As a Technical Product Support Specialist, you will be responsible for providing technical support and expertise to customers and internal staff regarding flooring products and installation procedures.Key...
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Technical Support Specialist
4 weeks ago
Québec, Quebec, Canada Integtr Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Integtr. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our computer systems and networks.Key ResponsibilitiesReport on the performance of computer systems...
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Technical Support Specialist
1 month ago
Québec, Quebec, Canada Feufo Inc Full timeAt Feufo Inc, we're seeking a skilled Technical Client Support Specialist to join our team. As a key member of our support team, you'll play a vital role in ensuring our clients receive exceptional service and support.Key ResponsibilitiesProvide timely and effective support to clients, escalating complex issues when necessary Utilize our ticketing system to...
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Technical Support Specialist
1 month ago
Québec, Quebec, Canada beBee Professionals Full timeJob DescriptionWe are looking for a Computer Specialist to join our team at beBee Professionals in Quebec City. The successful candidate will be responsible for providing technical support to our customers, troubleshooting hardware and software issues, and maintaining our computer systems.Key Skills- Strong technical skills, including knowledge of Windows...
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Technical Support Specialist
1 week ago
Québec, Quebec, Canada Logibec Full timeLogibec has been a pioneering force in the development of targeted software solutions for healthcare institutions, and we are now seeking a skilled Technical Support Specialist to join our team.About the RoleThe primary responsibility of this role is to provide technical support for our integration solutions. This will involve performing second and...
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Customer Support Specialist
5 days ago
Québec, Quebec, Canada Momentum Financial Services Group_new Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Momentum Financial Services Group_new. In this role, you will be responsible for providing high levels of support to corporate and retail users, ensuring that all customer requests and issues are handled in a timely and professional manner.Key Responsibilities:Handling...
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Cloud Systems Technical Support Specialist
5 days ago
Québec, Quebec, Canada Feufo Inc Full timeFeufo Inc: Cloud Systems Technical Support SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Cloud Systems Technical Support Specialist. This role involves providing exceptional support to our clients by troubleshooting technical issues, resolving problems, and ensuring seamless operations of our cloud-based...
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Technical Fit Specialist
1 month ago
Québec, Quebec, Canada Proforce Personnel Full timeJob Title: Technical Fit SpecialistWe are seeking a highly skilled Technical Fit Specialist to join our team at Proforce Personnel. The successful candidate will play a crucial role in ensuring that all garments and accessories meet the highest standards of fit, look, style, and quality.Key Responsibilities:Create technical specifications for new and updated...