Technical Support Specialist

1 month ago


Québec, Quebec, Canada beBee Professionals Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for providing technical assistance to our customers and employees.

The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. The candidate should also have excellent problem-solving skills, be able to work independently, and have strong communication and interpersonal skills.

Key Responsibilities:

Respond to customer inquiries and troubleshoot technical issues

Provide technical support and maintain customer records

Document customer interactions and provide feedback to management

We offer a competitive salary and benefits package, including health and dental insurance, vacation and sick leave, and a 401(k) plan.

Requirements

Bachelor's degree in Computer Science or a related field

Experience in customer service and technical support

Excellent problem-solving skills and ability to work independently

Strong communication and interpersonal skills

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