Front Desk Coordinator
4 weeks ago
We are seeking a highly organized and customer-focused Front Desk Associate to join our team at MacEwan University's Indigenous Centre. This is a full-time continuing opportunity.
About the RoleThe successful candidate will provide exceptional service to students, staff, faculty, and community members as the first point of contact for the Centre. Responsibilities include:
- Greeting visitors, responding to inquiries, and providing information via phone or email
- Scheduling appointments for students to meet with Centre staff
- Facilitating access to office space and maintaining the front reception area's appearance
- Assisting with administrative tasks, such as word processing and spreadsheet preparation
- Maintaining filing systems, managing mail, faxes, and courier shipments, and overseeing office supplies
- Supporting the Coordinator in disseminating communications and marketing content
- Planning, organizing, and scheduling meetings, tours, and events
To be successful in this role, you will have:
- Strong written and verbal communication skills
- Excellent interpersonal skills, with the ability to work independently and in a team environment
- Excellent time management and organizational skills, with attention to detail and adaptability
- Problem-solving skills and discretion when handling confidential information
- Indigenous lived experience and an understanding of Indigenous knowledge systems and culture
- Proficiency in Microsoft Office, Adobe Acrobat, and Google applications
The ideal candidate will possess a minimum of a high school diploma and preferably experience working in a post-secondary institution or related public sector environment. An equivalent combination of education and experience may be considered.
Salary and BenefitsThis is a competitive salary position that includes a generous benefits package, including:
- Competitive base pay: $45,000 - $55,000 per year
- Generous vacation time
- Secure pension plan
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth
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