Healthcare Front Desk Coordinator

3 days ago


Edmonton, Alberta, Canada UC Medical Clinic - Mill Woods Full time

The UC Medical Clinic - Mill Woods is seeking a skilled Healthcare Front Desk Coordinator to join our team. This role is an excellent opportunity for individuals looking to start their career in healthcare administration.

About the Role

We are looking for a highly organized and detail-oriented individual who can provide exceptional customer service, manage front desk operations, and support our clinical staff. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Greet patients and visitors: Welcome patients and visitors, direct them to the appropriate areas, and ensure they receive excellent care.
  • Manage patient information: Accurately record and update patient information, ensuring confidentiality and security.
  • Schedule appointments: Coordinate appointments, surgeries, and procedures, ensuring timely and efficient scheduling.
  • Handle phone calls: Answer and redirect phone calls, take messages, and provide accurate information to patients and visitors.
  • Perform administrative tasks: Manage medical records, maintain accurate filing systems, and perform other administrative duties as required.
Requirements

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate
  • No prior experience is required; we offer on-the-job training
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and knowledge of office software
Benefits

As a valued member of our team, you can expect:

  • A competitive salary: $45,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment
Working Conditions

This is a full-time position, working 30 hours per week. You will be required to work in a fast-paced environment, with attention to detail and strong organizational skills.

How to Apply

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.



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