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Security Operations Coordinator
2 months ago
Paladin Security is seeking a skilled and detail-oriented individual to join our team as a Scheduler/Dispatcher. The successful candidate will be responsible for tracking and deploying security staff, handling dispatch duties, and providing exceptional customer service.
Key Responsibilities
• Coordinate the deployment of security staff and manage dispatch duties
• Communicate effectively with clients and security staff using various communication channels
• Answer calls and dispatch security staff as needed
• Collaborate with police, fire department, and EMS as required
• Update and maintain security staff schedules and fill shifts as needed
• Strategically plan schedules to optimize resource utilization and minimize overtime
Requirements
• Working knowledge of the security industry is an asset
• Proficient in MS Office Suite
• Excellent written and verbal communication skills
• Superior customer service skills
• Ability to work under pressure and independently
• Working knowledge of ESA, Human Rights, and Labour Relations
Why Choose Paladin Security
• We offer a diverse and inclusive work environment
• Opportunities for growth and advancement
• Competitive pay and benefits package
This is a full-time position with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.