Hotel Operations Manager: Spearheading Success

2 weeks ago


Calgary, Alberta, Canada Marriott Full time

Overview: At Delta Hotels Calgary South, we pride ourselves on delivering exceptional guest experiences in the true spirit of hospitality. We're not just a hotel; we're a community of dedicated professionals who are committed to exceeding expectations.

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About This Opportunity: As our Director of Operations, you'll play a pivotal role in steering our hotel's daily operations toward success. Your leadership will set the tone for an exceptional guest experience, driving results that exceed expectations.

Main Responsibilities:

  • Operations Leadership: Direct Rooms Division and Food & Beverage teams to ensure seamless day-to-day operations, meeting brand standards.
  • Strategic Direction: Set the strategic direction for hotel operations while maintaining a sharp focus on brand standards.

Requirements and Qualifications:

  • Financial Acumen: Possess a solid understanding of budgeting and cost control, with experience in financial management.
  • Operational Expertise: Leverage extensive knowledge of hotel operations, particularly in Food & Beverage and Rooms Division, to drive success.
  • Communication and Relationship-Building Skills: Excel in communication and relationship-building, fostering strong connections with colleagues and partners.
  • F&B Systems Experience: Familiarity with F&B systems, service, and cost control is essential.
  • PMS and Front Office Expertise: Possess extensive knowledge of PMS (preferably Opera) and front office procedures.
  • Housekeeping Operations: Have a deep understanding of housekeeping operations.
  • Talent Management: Develop and maintain strong relationships with team members, focusing on talent management and growth.

Salary: $80,000 - $110,000 per year, depending on experience.

Bonus Opportunities: Eligible employees may receive bonus opportunities based on individual performance and company goals.

Benefits: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Lifestyle Benefits: Take advantage of lifestyle benefits, such as gym membership reimbursement and employee discounts at Marriott properties.



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