Operational Leadership Manager

3 weeks ago


Calgary, Alberta, Canada Marriott Full time
About Us

We are a hotel committed to delivering exceptional guest experiences in the spirit of hospitality.

Job Overview

This role is for an experienced leader who will steer our daily operations towards success, ensuring we consistently meet and exceed brand standards. The successful candidate will be responsible for directing Rooms Division and Food & Beverage teams, as well as creating and implementing annual budgets that drive profitability.

Key Responsibilities
  1. Set the strategic direction for hotel operations while maintaining a keen eye on our brand standards.
  2. Guide, mentor, and motivate operational leaders to meet and exceed targets.
  3. Analyze guest feedback and proactively address any service challenges.
  4. Develop and implement systems that streamline processes and enhance guest satisfaction.
Requirements
  • A strong background in hotel operations, particularly in Food & Beverage and Rooms Division.
  • Extensive knowledge of F&B systems, service, and cost control.
  • Sound understanding of financial concepts and budgeting.
  • Demonstrated ability to implement plans and achieve results.
  • Exceptional communication skills.
  • Strong detail orientation.
  • Excellent problem-solving skills.
  • Strong relationship building skills.
Compensation Package

The estimated salary for this position is $120,000 - $180,000 per year, depending on experience. We also offer benefits such as health insurance, retirement plan, and paid time off.



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