Hotel Operations Manager

1 week ago


Calgary, Alberta, Canada Marriott Full time

Company Overview

We are a dynamic hotel team seeking a highly skilled Hotel Operations Manager to join our Marriott family in Calgary, Alberta.

About the Role

The successful candidate will be responsible for leading our Rooms Division and Food & Beverage teams, ensuring exceptional guest experiences while driving profitability. As our Hotel Operations Manager, you will set strategic direction for hotel operations, guide operational leaders, and analyze guest feedback to tackle service challenges.

About You

We are looking for an experienced hospitality professional with a passion for leadership and a knack for financial management. If you have extensive knowledge of PMS systems, front office procedures, and housekeeping operations, we want to hear from you.

Key Responsibilities

  • Set strategic direction for hotel operations, ensuring alignment with brand standards
  • Guide and mentor operational leaders to meet and exceed targets
  • Analyze guest feedback and proactively address service challenges
  • Develop and implement systems to streamline processes and enhance guest satisfaction

About Our Culture

We value collaboration, creativity, and excellence, and offer opportunities for professional development and career advancement.

About the Salary

The estimated salary range for this role is between $90,000 and $120,000 per annum, depending on experience.



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