Director of Operational Excellence

7 days ago


Calgary, Alberta, Canada AltaML Full time
Overview

AltaML, a pioneering startup in the agriculture equipment industry, seeks an exceptional leader to drive operational excellence and customer success.

Salary

$120,000 - $180,000 per annum, depending on experience.

Job Description

We are looking for a visionary Director of Operational Excellence who will spearhead scalable business processes, ensure transparency across teams, and foster a culture of innovation and continuous improvement.

Responsibilities:
  • Process Design and Optimization

Develop and implement cutting-edge business processes that propel our operations forward.

  • Operational Reporting

Maintain accurate and transparent operational reporting, ensuring seamless alignment within teams.

  • Customer Onboarding and Support

Lead the development and execution of customer onboarding and support processes, aiming for unparalleled customer satisfaction.

  • Government Grant Opportunities and Compliance

Identify and prioritize government grant opportunities, guaranteeing meticulous compliance reporting.

  • Marketing Strategies

Create and execute targeted marketing strategies to position AltaML as an industry leader.

Requirements:
  • Leadership Experience

Proven track record of leadership in operations, customer success, or similar roles, preferably in a startup environment.

  • Business Process Design Expertise

Demonstrated expertise in designing and optimizing business processes.

  • Grant Reporting and Compliance

Familiarity with managing grant reporting and compliance.

  • Communication and Relationship Management Skills

Excellent communication and relationship management skills to lead cross-functional teams effectively.

Agriculture Equipment Industry Knowledge

Familiarity with the agriculture equipment industry is highly valued.



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