Academic Operations Manager

1 month ago


Toronto, Ontario, Canada York University Full time
Job Title: Manager, Academic and Administrative Operations

York University is seeking a highly skilled and experienced professional to fill the role of Manager, Academic and Administrative Operations. This position is accountable for the effective implementation of client-centered services and operations management support to assigned areas across the Faculty/Division.

Key Responsibilities:
  • Partner with academic and administrative leaders to determine operational priorities and manage day-to-day activities of administrative and/or technical staff.
  • Ensure alignment to the vision, mission, values, and strategic direction of the University.
  • Implement project initiatives, manage change, drive operational excellence, and provide superior customer support to academic and administrative leaders.
  • Foster an environment of trust, support, and accountability, while modelling respect for employees and championing a culture of service excellence.
Requirements:
  • Bachelor's Degree in a relevant discipline, such as business, finance, or human resources management.
  • 3 years management experience in a unionized environment.
  • Experience leading multiple diverse teams in an environment of continuous change and participation in process improvements, project and change management initiatives.
Preferred Qualifications:
  • High level understanding of functional operations processes in large organizations.
  • Knowledge of collective agreements, including the Employment Standards Act, Ontario Human Rights Code, Occupational Health & Safety Act, Accessibility for Ontarians with Disabilities Act, and Ontario's Freedom of Information and Protection of Privacy Act.
  • Understanding of academic and research processes, priorities, and service excellence principles.
What We Offer:

York University is committed to fostering a culture of equity, diversity, and inclusion. We welcome applications from qualified candidates who share our values and would thrive in a diverse environment.



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