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Front Desk Representative

1 month ago

Newfoundland and Labrador, Canada Letto's Enterprises Ltd Full time
Job Title: Front Desk Agent

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Letto's Enterprises Ltd.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Reservations: Process group arrivals and departures, take, cancel, and change room reservations.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
  • Administrative Tasks: Balance cash, complete balance sheets, cash reports, and related forms, maintain an inventory of vacancies, reservations, and room assignments.
  • Technology: Utilize computerized bookkeeping systems, central reservation systems, and spreadsheet software.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years in a related field.
  • Work Setting: Hotel, motel, resort in a rural area.
  • Skills: Excellent oral and written communication, attention to detail, fast-paced environment, and ability to work under pressure.
What We Offer:
  • Competitive Salary: Based on experience.
  • Benefits: Comprehensive health and dental plan, paid time off, and opportunities for professional growth.
How to Apply:

Please submit your resume and cover letter to [insert contact information].