Front Desk Hotel Clerk

3 days ago


Northeastern Manitoulin and the Islands, Canada Manitoulin Hotel & Conference Centre Full time

We are seeking a skilled Front Desk Hotel Clerk to join our team at Manitoulin Hotel & Conference Centre. The successful candidate will be responsible for registering arriving guests, processing room reservations, and providing information on hotel facilities and services. A high level of customer service is expected, with a focus on resolving complaints and claims in a professional and courteous manner. The ideal candidate will have 1-2 years of experience in a similar role, a secondary school graduation certificate, and excellent communication skills.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process room reservations, cancellations, and changes
  • Provide information on hotel facilities and services
  • Resolve complaints and claims in a professional and courteous manner
Preferred Qualifications:
  • 1-2 years of experience in a similar role
  • Secondary school graduation certificate
  • Excellent communication skills
Working Conditions:
  • This is a temporary position with a variable schedule
  • The successful candidate will be required to work a minimum of 35 hours per week
Benefits:
  • Free parking available on-site
  • On-site amenities, including a fitness centre and restaurant
  • Wellness program


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