Front Desk Hotel Associate

4 weeks ago


Northeastern Manitoulin and the Islands, Canada Manitoulin Hotel & Conference Centre Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Manitoulin Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities
  • Guest Service: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and balance cash and complete balance sheets.
  • Clerical Duties: Perform light housekeeping and cleaning duties, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Language: English.
What We Offer
  • Free Parking: Available on-site.
  • On-Site Amenities: Enjoy our on-site amenities and services.
  • On-Site Housing Options: Available for our staff.
  • Wellness Program: Support your well-being with our wellness program.


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