Fire Communications Specialist

4 weeks ago

St Catharines, Ontario, Canada City of St. Catharines Full time
Job Summary

We are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the public.

Key Responsibilities
  • Respond to emergency and non-emergency calls, complaints, and inquiries from the public, determining the nature and urgency of requests and prioritizing effectively.
  • Dispatch fire and public safety units, utilizing established procedures and based on the nature of the call, staff availability, and location of the incident.
  • Operate a variety of communication equipment, including emergency radio systems, computerized dispatch consoles, and multi-line telephone equipment.
  • Retrieve information in response to requests from fire units, monitor and maintain status and location of units, and contact partner agencies to coordinate public safety and mutual aid operations.
  • Maintain a daily report of fire alarm system status and notify the Community Control Group as part of activation of the City of St. Catharines Emergency Plan.
Requirements
  • Grade 12 diploma or equivalent.
  • Current certification of CPR and Standard First Aid training.
  • Exceptional oral communication and listening skills.
  • Demonstrated multi-tasking ability.
  • Experience and/or education in public safety telecommunication fields, including Fire, Police, and EMS Communications.
  • Ability and commitment to learn and maintain advanced knowledge of the geography of the Niagara Region, Haldimand County, and Norfolk County.
  • Valid Ontario Driver's License, minimum Class "G".
  • Ability to meet the physical demands of the position.
  • Proficient computer skills and working knowledge of Microsoft Office Suite software programs.
What We Offer

We offer a competitive salary of $72,581.77 (July 1, 2023 rate) and opportunities for continuous skill and educational upgrading as soon as practicable. Candidates will be required to undertake training in APCO Public Safety Telecommunicator and NFPA 1061 - Telecommunicator I and II Professional Qualification Standard.

  • Fire Communications Specialist

    2 months ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryThe City of St. Catharines is seeking a highly skilled Fire Communications Specialist to join our team. As a key member of our public safety team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and other public safety units, and providing exceptional customer service to the public.Key...

  • Fire Communications Specialist

    2 months ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryThe City of St. Catharines is seeking a highly skilled Fire Communications Specialist to join our team. As a key member of our public safety team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and other public safety units, and providing exceptional customer service to the public.Key...

  • Fire Communications Specialist

    2 months ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryThe City of St. Catharines is seeking a highly skilled Fire Communications Specialist to join our team. As a key member of our public safety team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and other public safety units, and providing exceptional customer service to the public.Key...

  • Fire Communications Specialist

    2 months ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryThe City of St. Catharines is seeking a highly skilled Fire Communications Specialist to join our team. As a key member of our public safety team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and other public safety units, and providing exceptional customer service to the public.Key...

  • Fire Communications Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled Fire Communications Specialist to join our team at the City of St. Catharines. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the...

  • Fire Communications Specialist

    1 week ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Summary:The City of St. Catharines is seeking a highly skilled Fire Communications Specialist to join our team. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the public.Key...

  • Fire Communications Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a Fire Communicator, you will be responsible for answering emergency and non-emergency requests for assistance on 9-1-1 lines, dispatching fire and other public safety units, and performing other related work as required.Key...

  • Fire Communications Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a Fire Communicator, you will be responsible for answering emergency and non-emergency requests for assistance on 9-1-1 lines, dispatching fire and other public safety units, and performing other related work as required.Key...

  • Fire Communications Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a Fire Communicator, you will be responsible for answering emergency and non-emergency requests for assistance on 9-1-1 lines, dispatching fire and other public safety units, and providing exceptional customer service to all...

  • Fire Communications Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a Fire Communicator, you will be responsible for answering emergency and non-emergency requests for assistance on 9-1-1 lines, dispatching fire and other public safety units, and providing exceptional customer service to all...

  • Fire Communications Specialist

    1 month ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the...

  • Fire Communications Specialist

    1 month ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the...

  • Fire Communications Specialist

    1 month ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the...

  • Fire Communications Specialist

    1 month ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job SummaryWe are seeking a highly skilled and experienced Fire Communicator to join our team at the City of St. Catharines. As a key member of our emergency response team, you will be responsible for answering emergency and non-emergency requests for assistance, dispatching fire and public safety units, and providing exceptional customer service to the...

  • Fire Communicator

    5 days ago

    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Job Summary:The City of St. Catharines is seeking a highly skilled Fire Communicator to join our team. As a Fire Communicator, you will be responsible for answering emergency and non-emergency requests for assistance on 9-1-1 lines, from agency direct and partner emergency services, and initiating calls for service for 28 fire departments in a coordinated...

  • Principal Fire Protection Specialist

    2 months ago

    St. Catharines, Ontario, Canada Ignis Global Recruitment Full time

    Ignis Global Recruitment is looking for a highly qualified and driven Senior Fire Protection Consultant with significant expertise in fire safety and protection consulting. The successful candidate will play a pivotal role in a variety of construction projects, ensuring adherence to relevant Building and Fire Codes. This role demands a collaborative...

  • Principal Fire Protection Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Ignis Global Recruitment Full time

    Ignis Global Recruitment is looking for a highly qualified and driven Senior Fire Protection Consultant with significant expertise in fire safety and protection consulting. The successful candidate will play a pivotal role in a variety of construction projects, ensuring adherence to relevant Building and Fire Codes. This role demands a collaborative...

  • Senior Associate Fire Protection Specialist

    1 month ago

    St. Catharines, Ontario, Canada Ignis Global Recruitment Full time

    Job Title: Senior Associate Fire Protection ConsultantWe are seeking a highly experienced and motivated Senior Associate Fire Protection Consultant to join our team at Ignis Global Recruitment. The successful candidate will play a critical role in new construction, renovation, and existing building projects, ensuring meticulous application of Building and...

  • Senior Associate Fire Protection Specialist

    1 month ago

    St. Catharines, Ontario, Canada Ignis Global Recruitment Full time

    Job Title: Senior Associate Fire Protection ConsultantWe are seeking a highly experienced and motivated Senior Associate Fire Protection Consultant to join our team at Ignis Global Recruitment. The successful candidate will play a critical role in new construction, renovation, and existing building projects, ensuring meticulous application of Building and...

  • Senior Fire Safety Associate

    2 months ago

    St. Catharines, Ontario, Canada Ignis Global Recruitment Full time

    Ignis Global Recruitment is on the lookout for a talented and experienced Senior Fire Protection Consultant who possesses a deep understanding of fire safety and protection consulting. The successful candidate will play a pivotal role in a variety of construction projects, ensuring adherence to relevant Building and Fire Codes. This role demands a...