Clinical Front Desk Manager

4 weeks ago

Ottawa, Ontario, Canada Randstad Full time
Job Title: Clinical Front Desk Supervisor

Job Summary:

We are seeking a highly skilled and experienced Clinical Front Desk Supervisor to join our team at Randstad. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our medical clinic.

Key Responsibilities:

  • Supervise and lead a team of medical front desk receptionists to ensure excellent patient service and operational efficiency.
  • Assist the Clinic Director in daily operations, including managing schedules, coordinating patient flow, and maintaining accurate records.
  • Develop and implement processes to improve patient satisfaction, productivity, and overall clinic performance.
  • Collaborate with the Clinic Director to identify areas for improvement and implement changes to enhance the patient experience.
  • Ensure compliance with all relevant laws, regulations, and accreditation standards.

Requirements:

  • 2+ years of experience in a medical front desk or supervisory role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of medical office procedures and regulations.

What We Offer:

  • A competitive hourly rate of $25-$33.
  • A temporary opportunity with potential for permanency.
  • Great benefits after 3 months of work.
  • Career growth opportunities.

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