Work Desk Representative

4 weeks ago


Vegreville, Canada ATCO Full time

About ATCO Electric

ATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible for responding to customer inquiries, resolving issues, and dispatching work requests to our field operations team.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer issues in a timely and professional manner
  • Dispatch work requests to our field operations team
  • Monitor and close work requests in a timely manner
  • Provide general administrative support to the team

Requirements

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service or related role
  • Proficient in Microsoft Office Suite and database management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a difference in the lives of our customers

How to Apply

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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