Work Desk Representative Entry
3 months ago
Division: ATCO Electric
Location: Vegreville, AB
Duration: Months
What we Offer:
Salary starting at $ Paid Vacation at % % Onsite -hour shifts some weekends included An engaging, hands-on experience in the electric utility sector. A culture based on caring, integrity, agility, collaboration, and striving for excellence. A supportive team environment with opportunities for professional growth and skill development. This temporary position has the potential to open the door to other opportunities within our company.Why work here:
Joining the ATCO Team means being part of a community of people inspiring change on a global scale. It’s meaningful work that can only be accomplished by helping each other, as we collectively look to the future. Collaborating and being professional, down to earth, and caring for one another and for the communities we serve – is central to our core values and cultivates a sense of belonging. We treat people with respect, entrust them to always be their best and take every opportunity to ensure they feel part of our community.
About the Role:
Join us at ATCO Electric as a Work Desk Representative, as a valuable member of our team, you will have the opportunity to work in a fast-paced and changing environment, where you will be challenged to excel and make a difference.
Reporting to the Supervisor, Central Work Desk, you will perform daily functions required in the / operation of the Central Work Desk and responsible to respond and route incoming outage emergencies and dispatch work requests from a Call Centre to appropriate service provider in ATCO Electric’s distribution field operation. Your position uses job type and service targets to assess the appropriate priority and timely assignment of all work requests through the Central Work Desk.
At ATCO Electric, we are committed to providing extraordinary service to our customers. We value collaboration, innovation, and dedication to achieving results.
What You’ll Do:
Operational Commitment (Work rotational shifts :am to :pm or :pm to :am) Respond to all work requests, referrals and restoration from Call Centers and direct customer inquiries via telephone, fax, radio and email as well as time tag inbound calls and refer calls as required to appropriate service provider. Monitor and close work requests and produce work completion reports. Provide general administrative and clerical support such as filing, photocopying, faxing, sorting mail and data entry as well as assisting the Supervisor Central Work Desk and Work Desk Representative Qualified. Operate and utilize Work Force Management System (WFMS) and Outage Management System (OMS) to dispatch work requests, monitor progress, manage expectations and ensure completion. Other duties as assigned.What we are looking for/Who you are:
High School Diploma or GED is required. to years in a related role Proficient with Microsoft Office Suite: Teams, Outlook, SharePoint, Databases, Word and Excel. Strong Interpersonal and communication skills (both written and Oral) Excellent Customer service skills. Previous or Current work experience with Data Entry. Previous or current work experience operating a computer and maintaining telephone conversations simultaneously. Organizational and Time management skills, self-motivated and exercise good decision-making skills. An understanding of ATCO Electric, the service area, geography and customers would be considered an asset.The successful candidate will be required to maintain a residence within the established service point boundary for Vegreville, AB.
We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.
ATCO Electric is part of ATCO Ltd. With approximately , employees and assets of $ billion, ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing, innovative modular facilities, construction, site support services, and logistics and operations management), Energy Infrastructure (electricity generation, transmission and distribution; natural gas transmission, distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales), Transportation (ports and transportation logistics) and Commercial Real Estate. More information can be found at .
ATCO is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.
-
Work Desk Representative Entry
2 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will play a vital role in ensuring the efficient operation of our Central Work Desk. Your primary responsibility will be to respond to and route incoming outage emergencies and dispatch work requests from a Call Centre to the appropriate service provider in our distribution field...
-
Work Desk Representative Entry
2 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will play a vital role in the operation of the Central Work Desk. Your primary responsibility will be to respond to and route incoming outage emergencies and dispatch work requests from a Call Centre to appropriate service providers in ATCO Electric's distribution field operation.Key...
-
Work Desk Representative Entry
2 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will play a vital role in the operation of the Central Work Desk. Your primary responsibility will be to respond to and route incoming outage emergencies and dispatch work requests from a Call Centre to the appropriate service provider in ATCO Electric's distribution field operation.Key...
-
Work Desk Representative Entry
2 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will play a vital role in the operation of the Central Work Desk. Your primary responsibility will be to respond to and route incoming outage emergencies and dispatch work requests from a Call Centre to the appropriate service provider in ATCO Electric's distribution field operation.Key...
-
Work Desk Representative Entry
3 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will play a critical role in the operation of the Central Work Desk, responding to incoming outage emergencies and dispatching work requests to service providers. Your strong communication skills and ability to work in a fast-paced environment will be essential in providing exceptional...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will be a valuable member of our team, working in a fast-paced and changing environment where you will be challenged to excel and make a difference.Reporting to the Supervisor, Central Work Desk, you will perform daily functions required in the operation of the Central Work Desk and be...
-
Work Desk Representative
3 weeks ago
Vegreville, Canada ATCO Full timeAbout the Role:As a Work Desk Representative at ATCO Electric, you will be a valuable member of our team, working in a fast-paced and changing environment where you will be challenged to excel and make a difference.Reporting to the Supervisor, Central Work Desk, you will perform daily functions required in the operation of the Central Work Desk and be...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
2 months ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
2 months ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
3 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
3 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
5 months ago
Vegreville, Canada ATCO Group Full time**Position Summary**: - Always there. Anywhere. _That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We never break a promise and we have the courage to do the right thing, even when it’s hard. We take pride in...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Work Desk Representative
4 weeks ago
Vegreville, Canada ATCO Full timeAbout ATCO ElectricATCO Electric is a leading provider of electricity distribution services in Alberta, Canada. We are committed to delivering safe, reliable, and efficient electricity to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Work Desk Representative. In this role, you will be responsible...
-
Customer Service Desk Associate
5 months ago
Vegreville, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
Front Desk Associate
5 months ago
Vegreville, Canada H&R Block Full time**a) Greet clients immediately when they enter the door. Treat all clients with dignity and respect.** **b) Have Client fill out forms as necessary. Listen to client’s requests and concerns and direct accordingly.** **c) Enter client into CIS system scheduler and run AFR. Notify tax associates when clients arrive.** **d) Answer telephone and make...