Customer Service Representative

1 week ago


Oakville, Ontario, Canada The Travelers Companies, Inc. Full time

The Travelers Companies, Inc. is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Associate.

As a valued member of our organization, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the support they need in their time of need.

This exciting opportunity offers a competitive salary of $45,000 - $60,000 per year, based on experience, plus benefits such as health insurance, retirement plan, paid time off, and wellness program.

About the Job

We are looking for an experienced and results-driven professional who can effectively communicate with customers, assess their needs, and provide solutions that meet their expectations.

  • Company Overview: At The Travelers Companies, Inc., we pride ourselves on being a leading provider of insurance and financial services, committed to delivering exceptional value to our customers and communities.
  • Job Description: As a Customer Care Associate, you will be responsible for handling inbound calls, responding to customer inquiries, capturing first notice of loss information, and escalating urgent claims according to established guidelines.
  • Required Skills and Qualifications: To succeed in this role, you must have excellent communication skills, be able to multitask, and work well under pressure. A Bachelor's degree or college diploma with one year of customer service or office-related experience is preferred.

Benefits: In addition to a competitive salary, our comprehensive benefits package includes health insurance, retirement plan, paid time off, and wellness program.

Why Work for Us?

At The Travelers Companies, Inc., we offer a dynamic and supportive work environment, opportunities for growth and development, and a commitment to diversity and inclusion.



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