Medical Office Coordinator

1 week ago

Lethbridge, Alberta, Canada Medicentres Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Assistant to join our team at Medicentres. As a Medical Office Assistant, you will play a vital role in providing exceptional customer service to our patients, as well as supporting our physicians and medical staff.

Key Responsibilities
  • Provide administrative support to physicians and medical staff, including answering phones, greeting, and registering patients.
  • Manage patient panels, respond to patient inquiries, and initiate forms and collect payment for services not covered by insurance.
  • Escort patients to exam or treatment rooms, prepare patients for physician visits, and clean and prepare exam and treatment rooms between patient visits.
  • Perform diagnostic testing, including urinalysis, and perform blood pressure readings, temperature readings, height and weight measurements as ordered by the physician.
  • Schedule and notify patients of appointments, scan patient documents into electronic medical records, and complete daily, monthly, and weekly chore lists as required.
Requirements
  • High school diploma or equivalent.
  • Medical Office Assistant Qualification is an asset.
  • Recent customer service experience.
  • Experience with Med Access or Electronic Medical Records.
  • Excellent verbal and written communication skills.
  • Problem-solving skills.
  • Proficiency in medical terminology is an asset.
  • Ability to handle confidential information in compliance with the Health Information Act.
Working Relationships
  • Physicians.
  • Clinic Support Office departments (IT, Accounting, Human Resources).
External Communications
  • Vendors.
  • Suppliers.
  • Patients.

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