Senior Manager, Change Management and Organizational Development
4 weeks ago
About Us
Equinix is the world's leading digital infrastructure company, operating over 250 data centers across the globe. We enable organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value while supporting their sustainability goals.
Our Culture
We value diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and vital to our success. Our team members collaborate on work that impacts the world and are surrounded by endless opportunities to learn new skills and grow in varied directions.
Job Summary
We are seeking a Senior Manager of Change Management and Organizational Development to design, develop, and implement enterprise-wide and global programs that improve Equinix's ability to implement its strategy and compete in the market. The successful candidate will have the ability to think systemically to diagnose business problems and propose solutions that impact people, processes, systems, and organizational structures.
Responsibilities
- Design, deliver, and coach on enterprise transformation and change management initiatives based on business requirements.
- Lead, manage, and develop a team of consultants in a fast-paced and dynamic environment, delivering high-quality results across various projects and initiatives.
- Thought partner working with global HR and function business leaders to diagnose issues and develop solutions to improve effectiveness.
- Plan and coordinate the deployment of consultants to different projects based on their readiness, availability, skills, and preferences.
- Assess the individual readiness of consultants and provide them with the necessary training, coaching, feedback, and support to ensure their success and satisfaction.
- Prepare and equip consultants with the relevant tools, resources, and information to enable them to perform their roles effectively and efficiently.
- Monitor and evaluate the performance of consultants and provide them with regular and constructive feedback and recognition.
- Manage the performance management process for consultants, including setting goals, conducting appraisals, identifying development needs, and addressing performance issues.
- Build and manage organizational change frameworks and tools related to organization and team effectiveness.
- Facilitate strategy, planning, and team effectiveness sessions as needed.
- Design new enterprise initiatives and frameworks based on business requirements.
- Define and monitor success measures.
Qualifications
- Bachelor's or master's degree in HR, Business Management, Change Management, or a related field.
- 10+ years of experience in Change Management, HR, consulting, Project Management, or a similar role, with minimum 3 years as a people manager, managing all facets of the employee journey/life cycle.
- Proven track record of leading and managing teams of consultants or professionals in a complex and dynamic environment.
- Strong knowledge and skills in HR or related fields, such as talent management, organizational development, change management, learning and development, etc.
- Excellent program management, planning, and coordination skills, with the ability to manage multiple projects and priorities.
- Strong subject matter expertise, technical skills, and analytical thinking, with the ability to provide guidance and recommendations on best practices and solutions.
- Strong change management, coaching, and mentoring skills, with the ability to lead and support the team and the organization through change and transformation.
- Strong project management, delivery, and execution skills, with the ability to lead projects and project teams personally and ensure high-quality outcomes.
- Strong communication, interpersonal, and relationship-building skills, with the ability to interact with and influence leaders at all levels of the organization on change projects.
- Strong assertion and confidence, with the ability to present a professional technical point of view through expertise.
- Ability to work effectively under pressure and in a fast-paced and fluid environment.
- Ability to handle ambiguity and uncertainty and adapt to changing needs and expectations.
- High level of professionalism, integrity, and ethics.
- Certification in Change Management, HR, consulting, project management, or related fields is a plus.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing our disability assistance form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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