Program Manager, Integrated Specialty Program

1 month ago


Toronto, Ontario, Canada Spectrum Health Care Full time
Job Summary

We are seeking a highly skilled and experienced Program Manager to join our team at Spectrum Health Care. As a key member of our leadership team, you will be responsible for cultivating and managing high-performing teams of Nurses, Personal Support Workers, and Allied Health professionals.

Key Responsibilities
  • Lead program development and design clinical workflows to support innovative models of care
  • Recruit and onboard team members, ensuring they have the necessary attributes, training, and skills
  • Lead and mentor the team to consistently meet high care quality standards
  • Collaborate with operational leadership to implement and maintain exemplary practices
  • Address quality, safety, and risk issues, and develop improvement plans as needed
  • Monitor and report key performance indicators, initiating improvements or process changes when required
  • Contribute to improved client outcomes through evidence-informed practices and resource efficiency
Qualifications
  • Current CNO certificate as Registered Nurse, degree preferred
  • Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting
  • Experience managing in a union environment is an asset
  • Solid knowledge of the principles, practices, and methods related to leading multidisciplinary teams
  • Experience with program development, implementation, and evaluation
  • Valid G driver's license and reliable vehicle
Competencies
  • A proven track record of effectively handling complaints and resolving conflicts
  • Ability to work independently and effectively lead a team
  • Ability to understand the different needs of various partners and ability to drive collaborative solutions
  • Client-focused orientation and commitment to providing quality services
  • Sound analytical and problem-solving skills
  • Ability to manage a project from inception to execution to evaluation
  • Excellent interpersonal, communication, and presentation skills, both written and verbal
  • Ability to work in a fast-paced environment where multitasking and prioritizing is essential
  • A history of building strong professional relationships at all organizational levels
  • Demonstrated ability to work collaboratively in a team environment
  • Strong leadership skills, including demonstrated ability and comfort with decision-making responsibilities, coaching, and teaching, and the ability to inspire and build confidence in others
  • Excellent judgment in setting priorities, identifying issues, and determining action required when working under pressure and deadlines

Spectrum Health Care is committed to fostering a culture of diversity, equity, and inclusion within our organization. We strive to attract, engage, and develop a workforce that reflects the diverse communities that we serve.



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