ServiceNow Configuration Management Specialist
4 weeks ago
Job Title: ServiceNow Configuration Management Specialist
Job Summary:
We are seeking a highly skilled ServiceNow Configuration Management Specialist to join our team at BRP. As a key member of our IT department, you will be responsible for overseeing the ServiceNow Configuration Management Database (CMDB) and specializing in the Common Service Data Model (CSDM) framework.
Key Responsibilities:
- Configure, manage, and optimize the CMDB, ensuring data integrity and security.
- Develop and enforce data management and governance policies to ensure data accuracy and completeness within the CSDM framework.
- Provide guidance and training to ServiceNow users on CSDM-related topics, including CI management and data governance.
- Collaborate with IT teams to identify new CIs and service relationships that should be added to the CSDM to improve visibility, reporting, and analysis.
Requirements:
- 4+ years' experience working as a configuration manager or similar role.
- 4+ years' working within ServiceNow, with a strong understanding of ITSM and SPM (Strategic Portfolio Management) modules.
- Strong understanding of IT resource and configuration management principles.
- Knowledge of network protocols, devices, and infrastructure components.
- Data analysis and reporting skills.
- Problem solving and troubleshooting capabilities.
- Technical documentation skills.
What We Offer:
- Annual bonus
- Generous paid time away
- Pension plan
- Collective saving opportunities
- Industry leading healthcare
- Flexible work schedule
- Summer schedule
- Holiday season shutdown
- Educational resources
- Discount on BRP products
About BRP:
BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. We operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; it's about the journey.
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