Library Operations Assistant

2 weeks ago

Courtenay, British Columbia, Canada North Island College Full time
Job Summary

The Library Assistant will work under the supervision of the Library Technician Level II/III, collaborating with other library staff to provide effective campus library services and facility operations. The successful candidate will provide general library support to students, faculty, and staff at North Island College.

Key Responsibilities
  • Perform circulation tasks, including charging and discharging library materials, and collecting fines.
  • Process intercampus and interlibrary loan requests for print and media, utilizing automated systems and following established policies and procedures.
  • Provide reference and research assistance, as well as group and individual library instruction.
  • Maintain the physical library collection and space, including book repair, shelf arrangement, and processing new library materials.
  • Troubleshoot problems with equipment, such as computers, printers, and photocopiers.
  • Assist in the training of student assistants and delegate work as required.
  • Perform other related library duties, such as sorting mail, shelving, and compiling library statistics.
Requirements
  • Grade 12 plus 2 years of directly related, post-secondary education.
  • 1-2 years' work experience in an automated library.
Preferred Qualifications
  • Demonstrated proficiency in the use of journal databases and e-resources.
  • Basic level of proficiency with MS Office.
  • Proven communication, interpersonal, and customer service skills, with demonstrated ability to exercise tact and diplomacy.
  • Good judgment to enable the position holder to work independently, use of initiative, and analytical thinking to solve problems.
  • Clearly evidenced organizational and time management skills, with the ability to plan and prioritize tasks, ensure attention to detail, and efficiently meet deadlines.
  • Skilled in effective team behaviors, such as active listening, sharing, balanced participation, and development of shared team goals.
  • Must be adaptable to ongoing change, with demonstrated positive attitude, flexibility, and operational effectiveness.

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