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Assistant Store Leader
2 months ago
We are seeking a highly motivated and experienced Assistant Store Leader to join our team at The TJX Companies, Inc. As a key member of our retail operations team, you will be responsible for supporting store sales results, expense management, and customer service metrics.
Key Responsibilities- Store Operations Management: Oversee the day-to-day operations of the store, including merchandising, presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Associate Development: Recruit, train, and develop Associates to achieve their full potential, ensuring each has a development plan that supports their growth and career aspirations.
- Communication and Execution: Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives.
- Performance Management: Accountable for supporting established store sales, expense targets, and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention, and improving customer service.
- Competitive Analysis: Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market, or competition changes to inform recommendations to District Managers and Business Development teams.
- Education: Post-secondary education is preferred; minimum high school education required.
- Experience: Minimum 2 to 3 years supervisory experience in Retail, including operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Skills: Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems.
- Communication: Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching.
