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Assistant Store Manager

2 months ago

Courtenay, British Columbia, Canada PetSmart Full time
About Our Store:

PetSmart is a leading retailer of pet products and services, dedicated to providing solutions that foster happy and healthy homes for pets and pet parents. As a key member of our management team, the Assistant Store Manager - Retail Operations Lead plays a critical role in overseeing all aspects of our retail store, from operations to customer engagement.

About Our Teams:

In a fast-paced retail environment like ours, effective team leadership is essential. As an Assistant Store Manager, you will help lead the team in the following areas:

  • Associate Leadership: Develop and implement strategies to attract, retain, and grow a high-performing team of sales associates and pet care specialists.
  • Pet Parent Engagement: Foster strong relationships with customers and their pets, ensuring their safety and well-being within the store. This includes managing live pet areas, maintaining store appearance, and ensuring adequate merchandise levels.
  • Overall Retail Initiatives: Collaborate with the Store Manager to execute strategic merchandising plans, drive sales growth, and establish standards of excellence within the store.
About Your Career:

PetSmart offers a dynamic and supportive work environment that allows you to grow and develop your skills and knowledge. As an Assistant Store Manager, you will have opportunities to:

  • Gain experience in various business areas, including sales, pet care, and operations.
  • Develop leadership skills and take on additional responsibilities as a Store Manager or District Manager.
  • Contribute to the success of new store openings or store turnarounds.
  • Transfer to any of our 1600 stores nationwide.
The PetSmart Difference:

At PetSmart, we're passionate about making a difference in the lives of pets and their owners. As an Assistant Store Manager, you will be part of a team that:

  • Provides exceptional customer service and pet care.
  • Offers a wide range of pet products and services that meet the needs of pets and their owners.
  • Supports local pet rescue and adoption efforts.

We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. If you're passionate about pets and customer service, we encourage you to apply for this exciting opportunity to join our management team.