Data Insights Analyst

1 week ago


Ontario, Canada Sage Recruiting Full time

Sage Recruiting is seeking a skilled Data Insights Analyst to join a leading SaaS company specializing in software solutions for nonprofits and associations. Our client's innovative technology helps deliver exceptional results while providing an outstanding customer experience.

As a key member of the Product team, you will bridge the gap between business and development teams, leveraging your analytical skills to create detailed software specifications and use cases for a configurable platform. Your ability to assess and negotiate the scope of any change and communicate effectively with both business and technical teams will be invaluable.

Key Responsibilities:

  • Research and analyze requirements for new and existing features
  • Design and create detailed software specifications and use cases for new features and product updates
  • Conduct gap and competitive analysis to identify the best solutions
  • Assess, negotiate, and plan the scope of work in collaboration with the Product team
  • Write and maintain system documentation in Jira/Confluence
  • Work with QA to design acceptance criteria and conduct user acceptance testing
  • Create wireframes and/or mockups to visualize requirements and product changes

What We Are Looking For:

  • Minimum 3+ years of experience as a Business Analyst or Product Analyst in the software industry (SaaS, ERP, or CRM preferred)
  • Experience working within a development team or product team
  • Experience writing Software Requirements Specification (SRS) documentation from scratch
  • Strong analytical skills with experience gathering and translating business requirements into detailed technical specifications
  • Excellent written and verbal communication skills
  • Experience working in agile teams in a fast-paced, dynamic environment, ideally within a startup
  • Proficiency with Jira and Confluence for documentation and issue tracking
  • Post-secondary degree in a related field

Nice to Have:

  • Experience creating wireframes and mockups for product features
  • Understanding of financial or accounting concepts is an asset
  • Some technical background to better collaborate with development teams
  • Experience working with membership management systems or similar industries

What We Offer:

  • Competitive salary: CAD $80-100K per annum, paid time off, and flexible hours
  • Fully remote work options
  • Professional development and career growth opportunities
  • Comprehensive medical, dental, and vision benefits plan
  • Life, disability, and critical illness insurance
  • Employee Assistance Program (EAP)

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