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Salesforce BI Analyst

1 month ago

Toronto Ontario, Ontario, Canada Robert Half Full time

Robert Half is seeking a Salesforce BI Analyst. The ideal candidate will have experience designing impactful and compelling solutions using CRM Analytics, as well as expertise in architecting data and transformation processes, including dataflows and datasets.

This position offers a hybrid schedule, with 3 days based in Downtown Toronto. If your qualifications match this job description, we encourage you to apply immediately.


Responsibilities:

  • Architect data and transformation processes, including dataflows and datasets, and create dashboards.
  • Display complex quantitative data in a simple, intuitive format and present findings in a clear and concise manner.
  • Use a Data Prep recipe in CRM Analytics to clean, transform, and enrich data before loading it into one or more targets.
  • Partner with Salesforce Admins and Developers to ensure all development meets enterprise standards.
  • Support the BI Team with data analysis, statistical models, reporting insights, automation, dashboards, and performance measurement to assist in developing business strategies.
  • Establish KPIs and success metrics for initiatives, products, and services, overseeing the design and delivery of reports and insights.


Qualifications:

  • Experience with Salesforce CRM Analytics.
  • Expertise in data preparation and transformations, ETL development, data modeling, data warehousing, and working with large-scale, complex datasets in a business environment.
  • Advanced knowledge of writing complex SQL and SAQL queries and working with various databases.
  • Knowledge of conceptual modeling, metadata, reference data management, data quality, and analysis.
  • Proven experience managing complex projects.
  • Experience with Salesforce APIs and third-party APIs, Apex, Process Builder, Flow Builder, Data Loader, AMPscript, SOQL, and SOSL.
  • Development experience with SOAP, RESTful APIs, JSON, and CI/CD using Azure DevOps.