Clinical Office Coordinator

2 days ago


Surrey, British Columbia, Canada Pure Life Health Centre Full time

Pure Life Health Centre is seeking a Clinical Office Coordinator to join our team at our Surrey, BC location. As a key member of our front office team, you will be responsible for managing incoming and outgoing calls, supervising patient scheduling, billing, and claims, as well as providing exceptional customer service to our patients.

About Us: At Pure Life Health Centre, we are passionate about delivering results for our clients. With over 7,000 clients served in the past 5 years, we have built a reputation for excellence in physiotherapy services. Our CORE VALUES drive everything we do, from inspiring others to being their best to building a team we love.

Job Description:

We are looking for a highly organized and detail-oriented individual with excellent communication skills to manage our front office operations. The ideal candidate will have experience working in a medical or allied health setting, with knowledge of medical terminology and software applications. Key responsibilities include:

  • Managing incoming and outgoing calls with a medical understanding
  • Supervising patient scheduling, billing, and claims
  • Providing exceptional customer service to patients
  • Reporting directly to senior staff and executive team members

Requirements and Qualifications:

To be successful in this role, you must have:

  • A college degree
  • Supervisory or management experience in a medical or allied health setting
  • Excellent computer skills, including proficiency in MS Office and digital software applications
  • Experience with customer service software, Excel, Word, emails, and web applications
  • High energy and the ability to thrive in a fast-paced environment
  • A talent for finding opportunities for innovation and improvement

What We Offer:

We offer a competitive salary of $20.00 per hour, plus benefits including dental care, extended health care, flexible schedule, paid time off, vision care, and flexible language requirements. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Location: Surrey, BC V3S 4E3

Language: English (required)



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