French Bilingual Contact Center Representative II

1 month ago

Brossard, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary

We are seeking a highly skilled and motivated French Bilingual Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.

Key Responsibilities

  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a thorough knowledge of our products and services
  • Meet or exceed performance metrics and quality standards

Requirements

  • High school diploma or equivalent required
  • 1+ years of customer service experience in a contact center environment
  • Fluency in French and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance metrics

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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