Emergency Services Coordinator
6 days ago
Job Summary:
This role is responsible for operating the RMWB 911 network, receiving and evaluating emergency and non-emergency calls, and performing various support duties related to 24-hour public safety operations.
Key Responsibilities:
- Receive, evaluate, and respond to emergency and non-emergency calls for services.
- Use IAED protocols to gather information from callers, prioritize, and enter data into the CAD system.
- Provide callers with instructions and dispatch personnel and units as needed.
- Maintain accurate records and support the continuity of the 911 system.
- Support the vision, mission, and values of the Regional Municipality of Wood Buffalo.
Requirements:
- Emergency Medical Dispatch (EMD) Certification
- Emergency Fire Dispatch (EFD) Certification
- Incident Command Course (internal)
- Professional Radio Operators – Restricted Operator Certificate - Aeronautical
- Current Standard First Aid Level and level "C" CPR certification
- Criminal record check
Working Conditions:
This role requires working in a fast-paced environment, making instant decisions, and taking action without delay. The successful candidate must be able to work independently and as part of a team, with excellent communication and problem-solving skills.
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