Emergency Services Coordinator

1 week ago


Fort McMurray, Canada Regional Municipality of Wood Buffalo Full time

Job Summary:

This role involves operating the RMWB 911 network, receiving and evaluating emergency and non-emergency calls, and performing various support duties related to 24-hour public safety operations.

Key Responsibilities:

  • Receive, evaluate, and respond to emergency and non-emergency calls for services.
  • Use IAED protocols to gather information from callers, prioritize, and enter data into the CAD system.
  • Provide callers with instructions and dispatch personnel and units as needed.
  • Maintain records of 911 responses and report applicable information.
  • Support the vision, mission, and values of the Regional Municipality of Wood Buffalo.

Requirements:

  • Emergency Medical Dispatch (EMD) Certification
  • Emergency Fire Dispatch (EFD) Certification
  • Incident Command Course (internal)
  • Professional Radio Operators – Restricted Operator Certificate - Aeronautical
  • Current Standard First Aid Level and level "C" CPR certification
  • Criminal record check

Working Conditions:

This role requires working in a fast-paced environment, making instant decisions, and taking action without delay. The successful candidate must be able to work independently and as part of a team, with excellent communication and problem-solving skills.



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