Food Service Operations Manager
3 weeks ago
Aramark is a world leader in the provision of award-winning food services, and we are seeking a highly skilled Food Service Manager to join our team at Brock University in St. Catharines, ON.
About the Role:
We are looking for a candidate with a strong passion for the food service industry, as well as the ability to build, direct, and manage a team. The successful applicant will be skilled in organization, professionalism, and giving direction.
Key Responsibilities:
- Supervise the day-to-day operations of the food services, including delegating tasks, motivating, and coaching up to 35 hourly employees as required.
- Meet daily with the Manager to discuss operational and staffing concerns.
- Assist with the flow of day-to-day operations on the floor and assist with campus catered events as required.
- Supervise and direct food production planning, waste management, record keeping, follow-up, and modification based on business volumes.
- Ensure food safety standards and HACCP are always enforced.
- Proactively manage food and labor cost controls.
- Assist with the recruitment, training, and orientation of staff.
- Responsible for supervising cash handling procedures, balancing cash float, safe, and verifying deposit.
- Resolve customer complaints as they arise, escalating to the Manager as necessary.
- Ensure adherence to all of ARAMARK's Policies and Procedures.
- Ensure adherence to ARAMARK's Health and Safety Policy.
Requirements:
- A minimum of 1-3 years management experience in a food service environment.
- Current work schedule is Sunday – Thursday from 10:00AM – 6:30PM.
- Self-directed with strong interpersonal and communication skills.
- Strong organizational and team building skills.
- Strong leadership skills with the ability to coach and motivate unionized team members.
- Knowledge of Microsoft, Excel, PowerPoint, and Word.
- Extensive knowledge of food handling and sanitation standards.
- Experience with scheduling and hiring.
- Proven ability to multitask and work under pressure in a fast-paced environment.
- Must be available to work the scheduled shift and be flexible as required.
Aramark is an equal opportunity employer and welcomes applications from diverse candidates. Accommodations for job applicants with disabilities are available upon request.
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