Food Service Operations Manager
3 weeks ago
Aramark is seeking a highly skilled Food Service Manager to oversee the day-to-day operations of the Residence Dining Hall at Brock University in St. Catharines, ON. The successful candidate will possess strong leadership and organizational skills, with the ability to motivate and direct a team of up to 35 hourly employees.
Key Responsibilities:
- Supervise the day-to-day operations of the food services, including delegating tasks, motivating, and coaching employees as required
- Meet daily with the Manager to discuss operational and staffing concerns
- Assist with the flow of day-to-day operations on the floor and assist with campus catered events as required
- Supervise and direct food production planning, waste management, record keeping, follow-up, and modification based on business volumes
- Ensure food safety standards and HACCP are always enforced
- Proactively manage food and labor cost controls
- Assist with the recruitment, training, and orientation of staff
- Responsible for supervising cash handling procedures, balancing cash float, safe, and verifying deposit
- Resolve customer complaints as they arise, escalating to the Manager as necessary
- Ensure adherence to all of ARAMARK's Policies and Procedures
- Ensure adherence to ARAMARK's Health and Safety Policy
Requirements:
- A minimum of 1-3 years management experience in a food service environment
- Current work schedule is Sunday – Thursday from 10:00AM – 6:30PM
- Self-directed with strong interpersonal and communication skills
- Strong organizational and team building skills
- Strong leadership skills with the ability to coach and motivate unionized team members
- Knowledge of Microsoft, Excel, PowerPoint, and Word
- Extensive knowledge of food handling and sanitation standards
- Experience with scheduling and hiring
- Proven ability to multitask and work under pressure in a fast-paced environment
Accommodations for job applicants with disabilities are available upon request.
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