Strategic Product Manager

2 weeks ago


Waterloo, Ontario, Canada Equitable Life of Canada Full time
About the Role

We are seeking a highly skilled Strategic Product Manager to join our team at Equitable Life of Canada. This is a permanent, full-time position that offers a hybrid work arrangement with a minimum of two days per week in our Waterloo, ON office.

As a Strategic Product Manager, you will be responsible for maximizing the value of Equinet and all Savings & Retirement eApps within. Your primary goal will be to execute on the S&R Self-Serve Transaction roadmap to digitize transaction requests for advisors.

You will contribute to the North Star vision by articulating a future experience that is compelling and executing on key initiatives to increase client satisfaction. Additionally, you will evaluate backlog items using value creation criteria, promote strategic alignment and operational efficiency, and use the product vision and roadmap to accept or reject new work requests.

Your Responsibilities
  • Evaluate backlog items using value creation criteria
  • Promote strategic alignment and operational efficiency
  • Use the product vision and roadmap to accept or reject new work requests
  • Set expectations with business stakeholders for delivery of new capabilities
  • Focus on continuous value creation each increment and stakeholder collaboration
  • Define client-centric measures
  • Establish client research panels, question development, and identify pain points
  • Gather client research to build current journeys and empathy maps
  • Assess pain points and 'wow' moments for each persona
  • Identify and describe client/partner value of the product item to the team
  • Seek out frequent and ongoing conversations with clients/partners
  • Be an expert in defining capabilities that support the user journey
  • Work with a development team to ideate and build the right solutions for customers
About You
  • Able to work with limited information to help articulate proof of concepts or high-level concepts for new ideas
  • Flexible, adaptable, and open to organizational guidance
  • Excellent communication and interpersonal skills
  • Ability to work with all levels of the organization
What We Offer
  • A competitive salary range of $120,000 - $150,000 per year, depending on experience
  • An additional paid volunteer day each year
  • Immediate enrollment in the company's pension program with employer matching


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