IT Infrastructure Systems Analyst

5 days ago


Toronto, Ontario, Canada Flexstaf IT Full time

We are seeking a skilled IT Infrastructure Systems Analyst to join our team at Flexstaf IT in Ottawa, ON (Remote). This is a 6-month contract with potential for extension.

Estimated Salary: $90,000 - $110,000 per year

Job Description:

The successful candidate will be responsible for implementing applications to support various departments and projects. They will translate business requirements into systems design and technical specifications, analyze options for technical solutions, and provide system expertise to both functional and technical teams.

This role involves troubleshooting and correcting issues, providing training and reporting to management, and ensuring effective integration of solutions across applications.

Key Responsibilities:
  • Implement applications to support projects and departments
  • Analyze and recommend alternatives and options for technical solutions
  • Provide system expertise to functional and technical teams
  • Troubleshoot and correct issues, provide training and reporting
Requirements:

Familiarity with Digital Workplace Catalog and DWP

Familiarity with installing/patching ITSM and Smart IT

Data configurations of ITSM and Smart IT

Familiarity with Smart Reporting install configurations and minor modifications

Review remedy workflow via devstudio and troubleshoot performance issues

Run utilities for post DB copy updates and foundation data loads

Experience working with operating systems, primarily Linux

Ability to work with support teams and create tickets

Specialties:

ITSM, BSM, SaaS, Cloud Computing, Asset Management, CMDB, ITIL, Workflow Discovery, Job Scheduling, Virtualization, Server Provisioning, Patch Vendor Relationship, Security Compliance, CIO Dashboards, Analytics, Mobility, and Data Center Automation



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