IT Infrastructure Systems Analyst
5 days ago
We are seeking a skilled IT Infrastructure Systems Analyst to join our team at Flexstaf IT in Ottawa, ON (Remote). This is a 6-month contract with potential for extension.
Estimated Salary: $90,000 - $110,000 per year
Job Description:The successful candidate will be responsible for implementing applications to support various departments and projects. They will translate business requirements into systems design and technical specifications, analyze options for technical solutions, and provide system expertise to both functional and technical teams.
This role involves troubleshooting and correcting issues, providing training and reporting to management, and ensuring effective integration of solutions across applications.
Key Responsibilities:- Implement applications to support projects and departments
- Analyze and recommend alternatives and options for technical solutions
- Provide system expertise to functional and technical teams
- Troubleshoot and correct issues, provide training and reporting
Familiarity with Digital Workplace Catalog and DWP
Familiarity with installing/patching ITSM and Smart IT
Data configurations of ITSM and Smart IT
Familiarity with Smart Reporting install configurations and minor modifications
Review remedy workflow via devstudio and troubleshoot performance issues
Run utilities for post DB copy updates and foundation data loads
Experience working with operating systems, primarily Linux
Ability to work with support teams and create tickets
Specialties:ITSM, BSM, SaaS, Cloud Computing, Asset Management, CMDB, ITIL, Workflow Discovery, Job Scheduling, Virtualization, Server Provisioning, Patch Vendor Relationship, Security Compliance, CIO Dashboards, Analytics, Mobility, and Data Center Automation
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