Senior Infrastructure Analyst

3 weeks ago

Toronto, Ontario, Canada Aurora Cannabis Inc. Full time
Job Title: Senior Infrastructure Analyst

We are seeking a highly skilled Senior Infrastructure Analyst to join our IT division at Aurora Cannabis Inc. This is a full-time permanent position in a hybrid work environment.

Job Summary:

The Senior Infrastructure Analyst will be responsible for designing and deploying a robust infrastructure framework for new and existing technology. This includes supporting the development and optimization of IT infrastructure and internal processes in local and remote environments with Project Management Teams.

Key Responsibilities:
  • Analyze and resolve a wide variety of technical issues from desktops, infrastructure, to large business systems.
  • Support the development and optimization of IT infrastructure and internal processes in local and remote environments with Project Management Teams.
  • Manage, coordinate, and communicate status for incidents and problems from inception to resolution, including root cause analysis.
  • Participate in the annual audit to meet compliance and regulatory requirements.
  • Assist in the management and maintenance of our corporate backup and replication infrastructure, global cloud (AWS/Azure) infrastructure, global network and VOIP phone system.
  • Monitor and report on network and system performance and bandwidth requirements and provide proactive solutions for improvements and problems.
  • Create and maintain detailed documentation for various IT systems, networks, procedures, policies, and standards.
  • Follow the documented IT operational processes including but is not limited to the employee journey, technical change management, request management, incident, and problem management.
  • Act as a senior technical resource and escalation point for front-line IT support resources.
  • Contribute towards the development of fiscal year operating and capital budgets.
Requirements:
  • Post-secondary education in a related field such as a Degree in Computer Science.
  • 7 - 10 years of progressive IT experience working as an infrastructure resource in large enterprise and complex environments with many distributed sites.
  • 5 years of experience working with Microsoft Windows servers and administering Microsoft Active Directory in large enterprises.
  • 5 years of experience working with Microsoft Azure and AWS, a variety of storage systems and projects in large enterprises.
  • Experience with Backup/Restore solutions such as Commvault.
  • 5 years of experience providing service delivery for enterprise networking and network security infrastructure.
  • 5 years of experience providing first and second level incident management for enterprise LAN, wireless LAN, WAN, SDWAN and network security services.
  • Experience using network security tools in an enterprise environment (Solarwinds, PRTG, Netmon).
Preferred Qualifications:
  • Experience with Juniper, Fortinet, Aruba.
  • Experience with PowerShell Scripting, SOX/CSOX, GDPR, HIPPA, and PCI-DSS.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • A chance to work with a leading cannabis company.

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