Technical Support Specialist

2 weeks ago

Toronto, Ontario, Canada L Squared Digital Signage Full time
Job Description

L Squared Digital Signage is seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our digital signage systems.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with digital signage systems
  • Install and configure digital signage hardware and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with cross-functional teams to resolve technical issues
Requirements
  • 2 years of experience in technical support or a related field
  • Strong knowledge of digital signage systems and technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Work Environment

The Technical Support Analyst will work in a fast-paced environment with a team of technical professionals. The ideal candidate will be able to work independently and as part of a team to resolve technical issues and provide excellent customer service.

What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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