Assistant Branch Operations Manager

10 hours ago

PointeClaire, Quebec, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?
Royal Bank of Canada is seeking an experienced professional to fill the role of Assistant Branch Operations Manager. This position will provide operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory teams. The successful candidate will be responsible for managing client account activities, ensuring compliance standards are met, and supervising branch staff.

Key Responsibilities

  • Implement the Branch Director's directives and ensure the branch is efficiently and effectively managed
  • Manage the daily administrative operations of the branch, including the approval of incoming and outgoing daily transactions
  • Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff
  • Ensure compliance and internal control requirements are met
  • Verify and approve outgoing assets, cheques, and bank wires
  • Verify and action requests submitted by sales support staff through the internal workflow business application system
  • Verify documentation and approve account openings

Requirements

Must-have

  • Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook Course (CPH), preferably already approved with CIRO
  • Meticulous attention to detail and strong organizational skills
  • Ability to work efficiently, multi-task, and maintain professionalism in a high-pressure environment
  • Knowledge of the firm's operations, policies, and procedures regarding client accounts, including internal controls

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • High level of autonomy

Additional Job Details

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Inclusion and Equal Opportunity Employment

At Royal Bank of Canada, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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