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Store Operations Manager

2 months ago

PointeClaire, Quebec, Canada Accoravillage Full time

We are seeking a highly skilled Store Operations Manager to oversee the daily operations of our retail store. The successful candidate will be responsible for driving sales growth, managing inventory, and leading a team of sales associates to deliver exceptional customer service.

Key Responsibilities:
  1. Store Sales Management: Oversee the sales floor to ensure customers are supported within a desired time frame, and manage the sales team to achieve sales targets.
  2. Inventory Management: Carry out sales and inventory management to ensure accurate stock levels and minimize losses.
  3. Employee Development: Recruit, train, and develop employees to enhance their product knowledge and provide guidance on customer service.
  4. Team Leadership: Direct and encourage employees to maintain a high level of concentration and productivity, and foster a positive work environment.
  5. Customer Service: Assist customers and resolve customer service issues in a timely and professional manner.
  6. Store Promotion: Promote the store through various channels to drive sales and increase brand awareness.
Requirements:
  1. Experience: Proven experience in retail sales and management.
  2. Customer Service: Excellent customer service skills and ability to maintain a customer-focused environment.
  3. Teamwork: Ability to work collaboratively within a team and maintain a positive attitude.
  4. Availability: Flexible availability, including evenings, weekends, and holidays.
  5. Physical Demands: Ability to remain on your feet for an 8-hour shift.

Accoravillage is an equal opportunities employer and welcomes applications from people with disabilities. We are committed to providing a diverse and inclusive work environment.