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Operations Manager Assistant

2 months ago

PointeClaire, Quebec, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the Opportunity?

Royal Bank of Canada is currently seeking an experienced professional to fill the role of Assistant Branch Operations Manager. This position will play a key role in supporting the daily operations of the branch, ensuring efficient and effective management, and providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory teams.

Key Responsibilities:

  • Implement the Branch Director's directives and ensure the branch is efficiently and effectively managed
  • Manage the daily administrative operations of the branch, including the approval of incoming and outgoing daily transactions
  • Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff
  • Ensure compliance and internal control requirements are met
  • Verify and approve outgoing assets, cheques, and bank wires
  • Verify and action requests submitted by sales support staff through the internal workflow business application system
  • Verify documentation and approve account openings

Requirements:

  • Bilingualism (English and French) required, as you will regularly interact with RBC partners and/or employees across Canada with English and French speaking needs
  • Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook Course (CPH), preferably already approved with CIRO
  • Meticulous attention to detail and strong organizational skills
  • Ability to work efficiently, multi-task, and maintain professionalism in a high-pressure environment
  • Knowledge of the firm's operations, policies, and procedures regarding client accounts, including internal controls

What We Offer:

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • High level of autonomy

Additional Job Details:

Job Type:

Full time

Platform:

WEALTH MANAGEMENT

Pay Type:

Salaried

Employment Type:

Regular