Cryptocurrency Trading Operations Specialist

2 days ago


Canada VirgoCX Wealth Full time
About VirgoCX Wealth

VirgoCX Wealth offers a full-service trade desk for high-value transactions, combined with direct market access to cryptocurrencies for optimal price execution. We bridge the gap between traditional financial services and the cryptocurrency markets by allowing our clients to have access to a deep pool of crypto and fiat currencies to fill large orders at a desired market price in various currencies.

Mission and Vision

Our mission is to provide easy and affordable access for all clients to buy and sell digital currencies, including Bitcoin, Ethereum, and more. Whether you are new to this world or experienced, we support you throughout your journey.

Job Description: Cryptocurrency Trading Operations Specialist

You will play a critical role in ensuring the smooth and efficient operation of our platform. Your responsibilities will encompass a wide range of tasks, from optimizing procedures to providing exceptional customer support and conducting data analysis.

  • Work closely with Finance team, Client Support team, Compliance team, and Sales team to drive operational efficiencies.
  • Execute transactions using various bank platforms, ensuring accuracy and compliance with financial regulations.
  • Perform bank reconciliations on a regular basis.
  • Perform diverse customer supporting functions, ensuring great customer experience.
  • Conduct data analysis on key operational metrics to identify trends and provide actionable insights.
  • Continuously improve operational procedures and provide recommendations to the management team.
  • Handle a varied level of internal and external enquiries.
  • Perform any other administrative duties required to support daily operations.
Requirements:
  • Bachelor's degree in a relevant field.
  • Strong attention to detail and a commitment to accuracy.
  • Exceptional organizational skills and the ability to prioritize effectively.
  • Dedication to teamwork and collaboration.
  • Excellent communication skills, both written and verbal.
  • Adaptability to thrive in a fast-paced office environment.
  • Proficiency in Excel and Word.
  • Prior experience in operations within a financial institution or digital asset company is preferred.
  • Bilingualism (Mandarin) is a mandatory requirement.

We offer a competitive salary of approximately $80,000 - $110,000 per annum, depending on experience, as well as opportunities for career growth and professional development.



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