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Medical Office Coordinator

1 month ago

Kenora District, Canada ALTITUDE HEALTHCARE SERVICES Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Altitude Healthcare Services. As a Medical Administrative Assistant, you will be responsible for providing administrative support to our healthcare team, ensuring the smooth operation of our office, and providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Schedule and confirm appointments with patients and healthcare providers
  • Determine and establish office procedures and routines to ensure efficient and effective operations
  • Perform data entry and maintain accurate records
  • Provide customer service to patients and clients, responding to inquiries and resolving issues in a timely and professional manner
  • Type and proofread correspondence, forms, and other documents
  • Supervise office and volunteer staff, providing guidance and support as needed
  • Recruit and hire workers and carry out related staffing actions
  • Plan, develop, and implement recruitment strategies to attract top talent
  • Negotiate collective agreements on behalf of employers or workers
  • Manage contracts and maintain accurate records
  • Maintain and manage digital databases
  • Greet patients and direct them to contacts or service areas
  • Consult with clients after sale to provide ongoing support
  • Conduct performance reviews and provide feedback to staff
  • Assign, coordinate, and review projects and programs
  • Work with minimal supervision, taking initiative to complete tasks and projects
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries and respond to emails
  • Compile data, statistics, and other information to support decision-making
  • Liaise with management, union officials, and HR consultants to ensure effective communication and collaboration
  • Order office supplies and maintain inventory
  • Record and prepare minutes of meetings, seminars, and conferences
  • Work with the marketing department to understand and communicate marketing messages to the field
  • Set up and maintain manual and computerized information filing systems
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness
Requirements
  • 5-10 years of experience in a medical administrative role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
  • Proficiency in Microsoft Office and other software applications
  • Ability to work in a fast-paced environment and adapt to changing priorities
Working Conditions
  • Fast-paced environment with multiple priorities and deadlines
  • Ability to work under pressure and maintain a high level of productivity
  • Attention to detail and ability to maintain accuracy
  • Ability to work independently and as part of a team
  • Flexibility to adapt to changing priorities and deadlines
Personal Suitability
  • Excellent oral and written communication skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
  • Flexibility to adapt to changing priorities and deadlines