Laboratory Services Coordinator

1 month ago

Vaughan, Ontario, Canada Mackenzie Health Full time

Job Summary

The Laboratory Services Coordinator will oversee day-to-day operations at Mackenzie Health, providing leadership and support to laboratory staff. This role will assist with laboratory and hospital accreditation preparations, inspections, and survey responses. The coordinator will also provide site-specific operational oversight and leadership, working collaboratively with the Hospital and Laboratory Leadership Team to foster a positive, quality environment for all patients and staff.

Key Responsibilities

  • Provides site-specific operational oversight and leadership.
  • Assists with laboratory and hospital accreditation preparations and site inspections.
  • Is the site-specific point of contact to the Central Staffing Office for scheduling and coverage items.
  • Works collaboratively with the Hospital and Laboratory Leadership Team to foster a positive, quality environment for all patients and staff.
  • Assists with quality reviews and provides quality learning opportunities for staff.
  • Provides assistance with the overarching document control system and its operations.
  • Serves as a member of the laboratory leadership team with the Program Director, Clinical Support Services, and Manager, Laboratory Services.
  • In the absence of the Laboratory Manager, serves as the primary laboratory leadership resource to support the designated Manager-on-Call or backup Clinical Support Services Manager.
  • The Laboratory Coordinators will represent the department by acting as the designated Professional Practice Leaders.
  • Will oversee the onboarding training, competency, and continued education for all staff and students.

Requirements

  • Current registration in good standing as a Medical Laboratory Technologist (MLT) with the College of Medical Laboratory Technologists of Ontario (CMLTO).
  • 3 years of relevant laboratory leadership required.

Preferred Qualifications

  • Excellent understanding of schedules and scheduling systems.
  • Proven ability to coach and mentor teams.
  • Proven ability to foster a safe, learning environment where every role is valued and engaged.
  • Demonstrated sensitivity and ability to work effectively in a diverse environment and with diverse communities.
  • Excellent ability to problem-solve individually and within a team.
  • Demonstrated project management skills.
  • Effective teamwork and conflict management skills.
  • Computer literacy in a Microsoft Windows environment utilizing Word, Excel, PowerPoint, and Outlook at an intermediate level.
  • Strong time management and organizational skills with an ability to handle multiple priorities effectively.
  • Proactive and self-motivated with an ability to work with minimum supervision.
  • Exercises initiative and ensures tasks and/or projects are completed within the provided deadlines.
  • Demonstrates leadership competencies consistent with position level.
  • Proven punctuality and attendance record.
  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
  • Ability to perform the essential duties of the job.
  • Effectively uses empathy in interactions with others.
  • Demonstrates behaviors consistent with Mackenzie Health's Commitment to Caring and values – Excellence, Leadership, and Empathy.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.

Preferred Experience

  • Prior experience in all core laboratory departments (Hematology, Chemistry, Transfusion Medicine, and Specimen Procurement) and Quality Management Systems will be an asset.
  • Experience with scheduling and accreditation inspections preferred.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

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