Food Store Operations Manager

6 days ago


Oshawa, Ontario, Canada Papa Johns Oshawa Inc. Full time
About the Role

We are seeking a highly skilled and experienced Food Store Operations Manager to join our team at Papa Johns Oshawa Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food store, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Assign Sales Workers to Duties: Effectively manage and allocate tasks to sales staff to ensure efficient store operations and maximize customer satisfaction.
  • Hire and Train Staff: Recruit, train, and develop a high-performing team of sales staff, providing guidance and support to ensure they have the skills and knowledge required to excel in their roles.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels, minimize labor costs, and maintain a healthy work-life balance for employees.
  • Resolve Issues: Proactively address customer complaints, supply chain disruptions, and other operational challenges, demonstrating excellent problem-solving and conflict resolution skills.
  • Organize and Maintain Inventory: Oversee the receipt, storage, and distribution of inventory, ensuring accurate stock levels, minimizing waste, and maintaining a clean and organized store environment.
  • Supervise and Coordinate Activities: Lead and motivate a team of sales staff, providing guidance, support, and feedback to ensure they are working efficiently and effectively to achieve store goals.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 35 hours per week


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