Senior Director, IT Enterprise Applications Lead

2 weeks ago

Markham, Ontario, Canada PET VALU Full time

Job Summary

We are seeking a highly experienced Senior Director, IT Enterprise Applications to lead our organization's Enterprise Applications direction. This role will oversee and optimize the product owners, business analysts, project managers, and business system support teams.

Key Responsibilities

  • Develop and execute a strategic plan for the organization's enterprise applications in alignment with overall business objectives.
  • Provide leadership and direction to the enterprise applications team.
  • Build and manage a high-performing team, ensuring staff development, engagement, and effective collaboration.
  • Work with the security team to implement and enforce security policies and ensure compliance with relevant regulations and standards.
  • Partner with the IT Support team to ensure the monitoring and performance of enterprise applications.
  • Implement optimizations to enhance efficiency and user experience.
  • Develop and manage the budget for enterprise applications, ensuring cost-effectiveness and alignment with organizational goals.
  • Collaborate with business leaders to understand their needs and challenges and align enterprise applications with business processes.
  • Develop and implement training programs for end-users to ensure effective adoption of new technologies.
  • Manage change effectively, especially during system upgrades or migrations.
  • Identify and mitigate risks associated with enterprise applications, including data breaches, system failures, or other potential disruptions.
  • Foster a culture of continuous improvement by staying informed about industry trends, evaluating new technologies, and recommending improvements to existing systems and processes.
  • Implement reporting and analytics capabilities within enterprise applications to provide meaningful insights for decision-making.
  • Working with IT Support, ensure timely and effective support for end-users, addressing issues and concerns related to enterprise applications.

Requirements

  • A Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or a related discipline.
  • Significant experience in leadership roles, preferably in a senior management position overseeing enterprise applications or IT.
  • Knowledge of Blue Yonder (JDA), Relex, Microsoft, Oracle, and similar Enterprise Applications is a must.
  • Proven experience in managing and implementing enterprise applications such as ERP, WMS, Merchandising, and other relevant systems.
  • Strong leadership and management capabilities (10+ years' experience leading a team).
  • Track record of continuous operational process improvement and implementation.
  • Demonstrates a commitment to continuous learning (e.g., user groups, blogs, conferences, community awareness, and next-generation tooling).
  • Relevant certifications in project management, enterprise architecture, or specific enterprise applications can be beneficial.
  • Have a propensity towards action and making quick decisions after considering opposing viewpoints.
  • Experience leading and coaching Agile teams; advocating and developing Agile values and principles.
  • Thorough understanding of composable architecture.
  • Excellent verbal and written communications skills.
  • MS Office Product Experience.

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