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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at M&N Hewitt Enterprises Ltd.
Key Responsibilities- Staff Management
- Monitor and evaluate staff performance to ensure high standards are met.
- Plan and organize daily operations to maximize efficiency and productivity.
- Inventory and Supply Chain Management
- Conduct regular inventory checks to prevent stock discrepancies.
- Negotiate arrangements with suppliers for food and other essential supplies.
- Customer Service and Relations
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Address customer complaints or concerns in a professional and timely manner.
- Event Management
- Plan and coordinate events, such as weddings and corporate functions, to ensure seamless execution.
- Health and Safety
- Ensure all health and safety regulations are followed to maintain a safe working environment.
- Marketing and Sales
- Participate in marketing plans and implementation to drive sales and revenue growth.
- Administrative Tasks
- Manage staff work schedules and ensure adequate staffing levels.
- Conduct performance reviews and provide constructive feedback to staff.
- Secondary (high) school graduation certificate.
- 2 years to less than 3 years of experience in a similar role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- 40 hours per week.
- Permanent position.
- Work Language: English.
