Global Partnership Development Director

6 days ago

Niagara Falls, Ontario, Canada Tripshepherd Full time

We are seeking a highly skilled and experienced Sales & Partnerships Manager to join our team at Tripshepherd, a fast-paced travel tech startup.

As a Sales & Partnerships Manager, you will be responsible for leading proactive sales outreach and recruitment of high-quality experience creators through social media, networking events, and direct prospecting. You will also manage inbound leads and convert top-tier creators into successful, long-term partners.

About the Role:
  • Sales & Outreach
    • Develop and execute targeted sales strategies to drive creator acquisition and partnership growth.
    • Lead proactive outreach efforts via social media, email campaigns, and phone calls to secure new partnerships.
  • Onboarding & Relationship Management
    • Provide exceptional onboarding experiences for new creators, guiding them through experience design, pricing, video storytelling, and marketing best practices.
    • Nurture long-term relationships with creators, offering continuous support, training, and mentorship to maximize their success.
  • Account Management & Retention
    • Actively engage with our creator community through webinars, meetups, and personalized check-ins to ensure satisfaction and retention.
    • Identify concerns proactively and implement solutions to retain valuable creators and sustain partnership growth.
  • Performance Tracking & Optimization
    • Own key sales and onboarding metrics, including number of creators recruited per location, creator activation rate, and partnership health.
    • Analyze data insights to refine sales processes and onboarding strategies continually.
  • Growth & Scaling
    • Create scalable sales and onboarding tools, guides, tutorials, and educational resources.
    • Cultivate partnerships with travel influencers, networks, and niche communities to attract future creators.
    • Collaborate closely with Marketing & Operations to balance creator supply with traveler demand.

What We're Looking For:

Must-Have Qualifications:

  • 2–5 years of experience in sales, account management, partnerships, or relationship-driven roles.
  • Proven success with proactive outreach, closing partnerships, and account retention.
  • Exceptional communication and interpersonal skills (written, verbal, and social media outreach).
  • Proficiency in CRM software, Google Sheets, and analytics tools.
  • Passionate about building meaningful connections and nurturing long-term relationships.

Nice-to-Haves:

  • Experience in influencer marketing, community management, or creator economy.
  • Background or interest in travel, tourism, or experiential marketing.
  • Familiarity with remote collaboration platforms (Slack, Trello, Notion).
  • Multilingual (a plus for international outreach).

Ideal Attributes:

  • Sales-oriented and relationship-focused, with a natural ability to persuade and inspire.
  • Goal-driven, results-focused, and motivated by achieving clear targets.
  • Empathetic, supportive, and invested in helping creators succeed.
  • Analytical mindset—comfortable optimizing processes based on performance metrics.
  • Enthusiastic, adaptable, and thrives in a high-growth startup environment.

Join Our Team:

We offer a collaborative, creative culture where your ideas and expertise directly shape the future of travel experiences. As a Sales & Partnerships Manager, you will have the opportunity to make an immediate, visible impact by driving creator partnerships crucial to our growth. If you are passionate about building meaningful connections and nurturing long-term relationships, we encourage you to apply for this exciting role.

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