Sales & Partnerships Manager (Travel Experiences)

6 days ago

Niagara Falls, Ontario, Canada Tripshepherd Full time

Sales & Partnerships Manager (Travel Experiences)

Location:

Niagara Falls, Ontario, Canada (With occasional travel)

Reports To:

Head of Marketing (Brandon Mimms) & Head of Operations (Tope Akinwumi)

About Tripshepherd:

Tripshepherd is redefining travel by connecting travelers with authentic, locally-curated experiences hosted by passionate creators worldwide. Our innovative platform empowers influencers, tour guides, and local experts to showcase immersive experiences that transform how travelers explore destinations.

We're a fast-paced, mission-driven startup committed to reshaping global travel experiences through meaningful, community-focused engagement.

What You'll Do (Key Responsibilities):

  • Sales & Outreach (Primary)
  • Lead proactive sales outreach and recruitment of high-quality experience creators through social media (Instagram, LinkedIn), networking events, and direct prospecting.
  • Manage inbound leads and convert top-tier creators into successful, long-term partners.
  • Execute targeted email campaigns and personalized messaging to drive sign-ups.
    • Onboarding & Relationship Management
    • Provide exceptional onboarding, guiding new creators through experience design, pricing, video storytelling, and marketing best practices.
    • Build and nurture long-term relationships, providing continuous support, training, and mentorship to maximize creator success.
      • Account Management & Retention
      • Actively engage with our creator community through webinars, meetups, and personalized check-ins to ensure satisfaction and retention.
      • Identify concerns proactively, implementing solutions to retain valuable creators and sustain partnership growth.
        • Performance Tracking & Optimization
        • Own key sales and onboarding metrics including:
        • Number of creators recruited per location
        • Creator activation rate (percentage of creators successfully launching experiences)
        • Partnership health (engagement, reviews, revenue performance)
        • Utilize data insights to refine sales processes and onboarding strategies continually.
          • Growth & Scaling
          • Create scalable sales and onboarding tools, including guides, tutorials, and educational resources.
          • Cultivate partnerships with travel influencers, networks, and niche communities to attract future creators.
          • Collaborate closely with Marketing & Operations to balance creator supply with traveler demand.

Who We're Looking For:

Must-Have Qualifications:

  • 2–5 years of experience in sales, account management, partnerships, or relationship-driven roles.
  • Proven success with proactive outreach, closing partnerships, and account retention.
  • Exceptional communication and interpersonal skills (written, verbal, and social media outreach).
  • Proficiency in CRM software, Google Sheets, and analytics tools.
  • Passionate about building meaningful connections and nurturing long-term relationships.

Nice-to-Haves:

  • Experience in influencer marketing, community management, or creator economy.
  • Background or interest in travel, tourism, or experiential marketing.
  • Familiarity with remote collaboration platforms (Slack, Trello, Notion).
  • Multilingual (a plus for international outreach).

Ideal Attributes:

  • Sales-oriented and relationship-focused, with a natural ability to persuade and inspire.
  • Goal-driven, results-focused, and motivated by achieving clear targets.
  • Empathetic, supportive, and invested in helping creators succeed.
  • Analytical mindset—comfortable optimizing processes based on performance metrics.
  • Enthusiastic, adaptable, and thrives in a high-growth startup environment.

Compensation & Benefits:

  • Health and dental benefits, RRSP matching.
  • Opportunity for travel to support onboarding efforts across key cities.
  • Clear opportunities for career growth within an exciting, rapidly expanding startup.

Why Tripshepherd?

  • Join an innovative, high-growth travel tech startup redefining authentic travel experiences globally.
  • Make an immediate, visible impact by driving creator partnerships crucial to our growth.
  • Collaborative, creative culture where your ideas and expertise directly shape the future of

Keywords for Discoverability:

Sales, Account Management, Partnerships, Relationship Manager, Client Relations, Travel, Tourism, Influencer Marketing, Creator Economy, Niagara Falls, CRM, Experiential Marketing, Social Media Outreach, Community Management, Business Development, Startup.

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