BMW Client Care Professional
2 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Brian Jessel BMW. As a key member of our client care team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective solutions to client inquiries and concerns
- Communicate clearly and professionally with clients, both verbally and in writing
- Work closely with other departments to ensure seamless client experience
- Manage and update client records and databases
- Assist with scheduling and coordinating client appointments and services
- Upsell recommended services and products to clients
- Stay up-to-date with company developments and advertising
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in PC-related skills and software
- Ability to work independently and as part of a team
Compensation and Benefits:
$36,920 to $39,000 per year + bonus plan
Work Environment:
The hours of operation for this position are 8:30 am to 5:00 pm, Tuesday to Saturday.
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