BMW Client Care Professional

2 weeks ago


Vancouver, British Columbia, Canada Brian Jessel BMW Full time

Job Summary:

We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Brian Jessel BMW. As a key member of our client care team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective solutions to client inquiries and concerns
  • Communicate clearly and professionally with clients, both verbally and in writing
  • Work closely with other departments to ensure seamless client experience
  • Manage and update client records and databases
  • Assist with scheduling and coordinating client appointments and services
  • Upsell recommended services and products to clients
  • Stay up-to-date with company developments and advertising
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in PC-related skills and software
  • Ability to work independently and as part of a team

Compensation and Benefits:

$36,920 to $39,000 per year + bonus plan

Work Environment:

The hours of operation for this position are 8:30 am to 5:00 pm, Tuesday to Saturday.



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